What is zestacoin ?
zestacoin is a secure digital-asset vault that helps you store, transfer, and convert on-chain value with transparent network fees. We focus on security, compliance, and clear controls�no hype or guaranteed returns. Meet our team here.
How do I get started?
Create an account on the sign-up page, complete identity verification, then add a payment method or transfer supported assets to your vault address. You stay in control�every action requires your review and approval.
How secure is the platform?
Connections use HTTPS (TLS). We apply multi-factor authentication, role-based controls, monitoring, and auditing. We will never ask for your secure key or recovery phrase. Learn more on our Security page.
What payment methods do you support?
We support major cards (e.g., Visa/Mastercard), selected bank transfer options, and transfers over supported on-chain networks. Availability varies by region and verification level. Network and platform fees are shown before you confirm. See our Fee Schedule.
Is there a minimum to start?
You can begin with small amounts. Transfer/conversion minimums may apply and can vary by network, region, and verification tier. See our Limits page for current thresholds.
Can I switch or upgrade plans?
Yes. You can upgrade any time to increase limits or unlock features. If you already have an active plan, use plan settings in your account or contact support to change tiers. Changes may require additional verification depending on region and usage.
How long do transfers or conversions take?
On-chain transfers depend on network congestion and fees. Conversions typically complete within minutes when liquidity is available. An estimated time and total fees are shown before you confirm.
What is your refund policy?
You can cancel a subscription at any time. Charges already incurred aren�t refundable unless required by law. On-chain transfers are irreversible once broadcast, so review all details carefully before confirming. See our Terms for full policy.
Do I need to provide identity (KYC) documents?
Yes. To keep accounts secure and meet legal requirements, we perform identity checks (e.g., government ID and proof of address). Higher limits and certain features may require enhanced verification. Learn more on our Compliance page.
Do you have a referral program?
We may offer optional referral credits from time to time. Credits are promotional, not investment returns, and are subject to program terms. Check your dashboard for current availability.
When is my account active?
Your account is available after email verification. Additional features (e.g., higher limits, more methods) unlock after your identity check is approved.
Didn�t find an answer to your question?
We�re here to help. Open a support ticket or use live chat (bottom-right) to reach our team.
